Privacy & Cookie Policy
This Privacy Policy describes how our website collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from our website.
- Information We Collect
When you visit our website, we collect certain information about your device, your interaction with the site, and the information necessary to process your purchases.
- Order Information: We collect your name, billing address, shipping address, payment information (processed securely through our payment gateway), email address, and phone number.
- Device Information: We automatically collect data using cookies, log files, and web beacons. This includes your IP address, browser type, and how you interact with our website pages.
2. How We Use Your Personal Information
We use the personal information we collect to fulfill your orders and operate our online store. This includes:
- Processing your payments, arranging for shipping, and providing you with invoices or order confirmations.
- Communicating with you regarding your orders or customer service requests.
- Screening our orders for potential risk or fraud.
3. Sharing Your Personal Information
We share your personal information with third-party service providers to help us use your information as described above. For example:
- Epos Now: We use Epos Now Online to power our e-commerce store. Your data is stored securely through their infrastructure to manage inventory and sales.
- Payment Processors: Your payment details are securely passed directly to our payment provider [Insert your processor, e.g., Epos Now Payments / Stripe / PayPal] to complete the transaction. We do not store your raw credit card numbers.
- Compliance: We may share your information to comply with applicable laws and regulations, or to protect our rights.
4. How We Use Cookies
Our website uses cookies to improve your browsing experience and provide our services.
- Essential Cookies: These are necessary for the website to function. They allow you to add items to your shopping cart, remain logged in, and checkout securely.
- Performance & Analytics Cookies: These help us understand how visitors interact with the site so we can improve performance.
- Managing Cookies: You can control and manage cookies through our on-screen cookie banner or by adjusting your web browser settings. Blocking essential cookies may prevent parts of our store from working correctly.
5. Updates and Amendments
We reserve the right to periodically amend or revise the Privacy Policy; material changes will be effective immediately upon the display of the revised Privacy policy. The last revision will be reflected in the "Last modified" section. Your continued use of the Platform, following the notification of such amendments on our website, constitutes your acknowledgment and consent of such amendments to the Privacy Policy and your agreement to be bound by the terms of such amendments.
6. Your Rights
Depending on your location, you may have the right to access the personal information we hold about you, to ask that it be corrected, updated, or deleted. If you would like to exercise these rights, please contact us through the button below.
Last Updated: June 2026